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Insurance customer relationships are evolving, including how insurers engage with customers and agents. Taking a customer-centric, ‘digital-first’ approach can accelerate sales.
What tools do you use to provide consistent answers for customers? KBs and conversational AI are two ways your company can deliver consistent service.
Think channel-less and look for a digital customer service platform that engages customers across all modalities (chat, video, phone, SMS, etc.).
Glia has been inducted into the Estonian Startup Wall of fame, joining a strong lineup of success stories.