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Security is one of the pillars of the SaleMove platform. As such, we are constantly looking for ways to improve the integrity of our code, tools, and infrastructure. Earlier this year, when our tech team were deep in the process of migrating SaleMove’s infrastructure to Kubernetes, we attended KubeCon Europe in London. The conference was a blast - amazing talks on the future of the platform and real-world use cases how Kubernetes is powering non-trivial, HA systems....

We understand the importance of customer experience, but what is the actual correlation between customer experience and revenue growth? Is it even possible to attribute revenue dollars to additional investments in customer experience? In short? Yes. Forrester’s Customer Experience Index finds that as the Customer Experience bar continues to rise, so does revenue growth. Forrester released their latest findings at CXNYC 2016, a Customer Experience conference attended by global leaders in CX.   Forrester’s Customer Experience Index Top brands use...

Innovative training on this nation is instantly turning into a need inside firm team as an alternative to an extravagance. Within the past the consumers who had a secondary university exercise nonetheless had the prospect to manufacture a outstanding world for themselves and their people. Those people days are rather quickly turning into a second dieing coal on the past. In the off opportunity that you choose to would like to have immense acquiring prospective amid...

Customer Experience, or CX, is the collection of interactions between a business and its customers. The customers’ perceptions of this experience and the resulting feelings about the company dictate brand value and are measured with metrics such as NPS. Brand value ultimately determines the company’s future and longevity.  As such, understanding your personal approach to CX is critical. To evaluate your own CX approach, consider discovering your CX personality.  While no one personality type is better than...