Jill Majors, Author at Glia Blog | Digital Customer Service Explained - Page 2 of 2

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Can secure chat be a better customer experience than secure inbox?

Customer Engagement

Secure Chat: A User-Friendly Alternative to Secure Mailbox?

Jill Majors - April 9, 2021

Tips & tricks for operators to make the most of video chat.

Customer Experience

Making the Most of Video Chat

Jill Majors - April 2, 2021

Make-the-Most-of-SMS-Texts-

Customer Engagement

Personalize the Conversation: Making the Most of SMS Marketing

Jill Majors - March 19, 2021

Virtual Branches can help banks and credit unions deliver a superior customer experience.

Customer Engagement

Expand Member Reach with Virtual Branches

Jill Majors - March 5, 2021

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