Monday, May 23, 2022
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Jill Majors

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Four Key Strategies for Call Deflection and Call Handling with Digital Customer Service
Contact Center

How Can Digital Customer Service Improve Contact Center Efficiency?

Jill Majors -
Game Changer: Providing Premium Agent Experiences
Customer Support

Game Changer: Providing Premium Agent Experiences

Jill Majors -
Deliver a better client experience online.
Customer Engagement

How to Deliver a Better Client Experience

Jill Majors -
Supercharge P&C Insurance Sales with the Digital Customer Experience
Customer Engagement

Increasing Sales Results for Property & Casualty Insurance

Jill Majors -
As you chart your customer journey, is the road smooth or filled with gaps?
Customer Experience

Is Your Customer Journey Fragmented or Seamless?

Jill Majors -
Turn your SMS messages into conversations with customers.
Customer Engagement

Better Serve Customers with Conversational SMS

Jill Majors -
Property & Casualty Insurers differentiate themselves in the market place with digital customer service.
Contact Center

Guiding Insurance Customers to Success On Screen

Jill Majors -
Upgrade your digital experiences with OnScreen Collaboration and more.
Customer Engagement

Add Clarity to Your Customer Service Interactions

Jill Majors -
Banks and financial institutions can help consumers go green for Earth Day.
Digital Customer Service

Going Green for Earth Day and Beyond

Jill Majors -
Can secure chat be a better customer experience than secure inbox?
Customer Engagement

Secure Chat: A User-Friendly Alternative to Secure Mailbox?

Jill Majors -
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