Nina Alexander-Hurst Podcast

Podcast: Reinventing Customer Service at BaubleBar


Customer service doesn’t need to be a dirty word. In our most recent episode of Movers & Shakers, we chat with Nina Alexander-Hurst, the Vice President of Customer Service & SWAT at BaubleBar about rethinking the way that companies provide service to their customers. We’ll also go in-depth to learn just how Nina went about transforming customer service from a cost center to a revenue generator through the creation of BaubleBar’s revolutionary SWAT program.

Director of Marketing

Jeffrey Mack is the Director of Marketing at SaleMove.