Glia Earns CUSO of the Year Award
Just 8 months after launching our CUSO, Glia has been named a "CUSO of the Year" by Finopotamus, a leading credit union news source.
Unlocking Measurable Value: Glia Client Experiences
Don’t just take our word for it: Hear from 3 of our clients on the tangible benefits they’ve received that make Glia a game-changer.
Glia Voices: 3 Qs with Dr. Tiziana Nannavecchia, Senior Conversational Product...
Hear from our Senior Conversational Product Designer on her unique role and the exciting future of new features and functionalities at Glia.
5 Ways To Avoid The Consumer Financial Protection Bureau’s ‘Dangers From...
How financial institutions can successfully address 5 AI chatbot concerns raised by the Consumer Financial Protection Bureau (CFPB).
Virtual Assistants: Efficiency & Customer Self-Service
Virtual assistants provide customer self-service and easily handle routine inquiries for cost-effective automation. Here are 3 possible approaches to take.
What If You Could Get Every Interaction “Right?”
Understand how you can match the right interaction, with the right customer, at the right time–every time they contact you.
Deriving Value from the Insurance Contact Center
By implementing a holistic interaction platform, insurance companies can improve KPIs like first call resolution and average handle time, reducing operating costs.
Glia Voices: Women in Technology
From music to medicine and machinists, the women who work at Glia have a variety of experiences. Hear from 3 Glia teammates about their tech journey.
The Cut Curb Effect: How Helping One Can Help Everyone
Addressing the needs of your under-represented banking users can give everyone a better experience. See how accessibility features benefit all.
Never Underestimate the Impact of Customer Service
Every customer service interaction moves customers closer or farther away from their financial institution and can make or break their relationship.