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SaleMove Blog

‘Disruption’ is the golden word for any startup in any industry, and Insurance is no different.  A company that truly ‘disrupts’ is automatically seen as the next big trend and the new frontier that everyone is suddenly scrambling to meet.  Today, a huge part of reaching this new frontier is the migration of insurance sales from in-person to online. The problem?  It doesn’t currently work. At its core, the insurance industry has a distribution issue. Although it has...

Still reeling from the end of FinTech Week (September 14th - 18th), the plethora of new technology disrupting the space is enough to leave anyone in awe of the industry’s newest innovators.  FinTech, or Financial Technology, refers to a section of the financial industry dedicated to technological disruption.  These are the innovators and game changers of finance.  Here are seven fintech companies with inspiring products, people, or recent growth - and the ones we will likely...

Although storytelling has been called a ‘new trend’ in sales for years now, it has actually always been an essential part of any successful transaction.  A story presents a problem and its solution. Storytelling in consultative sales is about making the problem relevant to the consumer and finding its perfect solution.  It shouldn’t come as a surprise then, that the best salespeople are the ones who can weave a story into their sales process. The Science of...

It seems almost counterintuitive to say the  online shopping experience, designed to eliminate the middleman and its associated costs, needs to bring back the personal touch to the sales transaction.  The issue is that technology has inevitably set the process of globalization into overdrive in the new millennium.  Everything is so easily accessible from nearly anywhere in the world that we have focused more on growing the exposure of a brand (and therefore sales numbers) rather...

In the Fall of 2013, Amazon launched a groundbreaking customer service feature available on their HD products. "Mayday" enables users to visually connect with a remote customer service agent with a single click. A small video feed pops up and allows for a natural, personalized interaction. Furthermore, the user’s device screen is visible to the support agent, allowing them to see the problem at hand, annotate the screen and explain procedures in the interface. Amazon CEO...

The term "omni-channel" has become very buzzy within the retail world. From automotive sales to luxury retail, executives have omni-channel on their minds. One of my friends recently took a job as a buyer for a major retailer in NY and within her first week she heard the word almost every day. Some companies even have resources dedicated solely to omni-channel strategy. But what does omni-channel really mean? This post shares what we have learned in...

"When the opponent is just beginning to plan its strategy, it is easy to strike" - Sun Tzu So your company website is looking crispy, its extremely fast and everything is perfectly optimized. You're blogging, email marketing, retargeting and buying keywords on Google. Now, what happens when someone submits a lead on your website? Do you get back to the person immediately, later that day or sometime that week? A prospect generally submits their information for a...

It has only been two years since Microsoft purchased Skype for $8.5B (at a time when Skype was generating around 800M in annual revenue). While Skype's revenue may have grown slightly since then, I would bet the farm that that the software will be dead (or in a vegetable state) in less than 5 years. Is that a bold statement? Not especially because if you think about it, what does Skype really have going for it at this...

WebRTC (Web Real Time Communication) the newest standard for online communication and is intended to replace Adobe's old-man Flash. Prior to WebRTC, in order to send data (text, audio, video) from one web browser to another, the data would travel through a server (adding payload in terms of network traffic and latency). A server acts like the hub for a major airline- flights stop at the hub so that passengers can connect to their destination. Passangers...

Throughout my life I have spent hundreds of thousands of dollars hiring contractors. I have usedOdesk, Elance, Houdini, Fiverr, Amazon Mechanical Turk and many other services that have assisted me in hiring and managing people all over the world. That said, I lost time and money before I finally started to understand how to properly hire and work with contractors. This post is some distilled lessons that I can share from my experiences. SaleMove is based out...